Hyka Onboarding: Behavioral Health

Onboarding Overview

Welcome to Hyka! We’re thrilled to have you join our community. At Hyka, we’re all about connecting your patients to the full spectrum of behavioral health. We’re looking forward to sharing this exciting journey with you.

  • Hyka is a 1-stop referral management platform for providers to connect their patients to the full spectrum of behavioral health and retrieve relevant records (e.g. diagnosis, medication). We serve:

  • Our onboarding process includes two components:

    • Information Gathering

    • Provider Vetting

    We gather information about your practice so that our platform accurately reflects what treatments you offer and what populations you serve. Then, we confirm that all of your providers have active credentials in the states they practice and ask you to attest to statements relevant to the treatments you offer such as complying with HIPAA standards in the handling of PHI. Your provider information is kept confidential and we will never contact providers without your permission.

  • Want to see the Hyka platform in action? Click the link below to see how you can use Hyka to ensure patients have access to the care they need.


Onboarding Checklist

Complete all of the items below in the order that is most efficient for your team. If you have questions, email your assigned Hyka representative.

  • Complete this survey to tell us about the treatments you offer, the populations and conditions you treat, where you're located, and a little bit about your team.

    Onboarding Survey

    If your treatment offerings vary by state and/or physical office, download and fill out this Excel template. Once completed, email the document to your assigned Hyka representative.

    Treatment Detail Template

  • Download and fill out the template below to list the insurance plans you accept. Once completed, email the document to your assigned Hyka representative.

    Insurance List Template

  • Download and fill out the template below to provide a point-in-time export of your current provider list. Once completed, email the document to your assigned Hyka representative. If your Human Resources database contains this information in a different format, you can provide an export from your system instead of utilizing the template.

    Provider List Template

  • Your Hyka representative will send a link to complete the Attestation Form. Complete this form to attest to the services you provide at your organization.